Last Updated: October 20, 2023
At Different-Mortgage.com, we value your satisfaction with our products and services. If you are not completely satisfied with your purchase, please review our Return Policy outlined below.
1. Returns
We accept returns for a refund or exchange within 30 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Exemptions
Please note that certain items are exempt from being returned:
- Downloadable software products
- Gift cards
- Services
3. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a specified number of days.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer support at s-support@different-mortgage.com.
5. Shipping
To return your product, you should mail it to the address provided by our customer support team. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Contact Us
If you have any questions or concerns about our Return Policy or need assistance with a return, please contact us at:
Different-Mortgage.com
- Email: s-support@different-mortgage.com
- Phone: 404-969-5839
- Address: P.O. Box 465072, Lawrenceville, GA 30042
We are committed to providing you with excellent customer service, and we will do our best to assist you with your return or exchange.
By making a purchase from Different-Mortgage.com, you acknowledge that you have read, understood, and agreed to our Return Policy. Your continued use of our products and services is subject to the terms outlined in this policy.